All went well. Repairmen were knowledgeable and friendly. When I called for the appmt., I was told by Hannah that it was $85 to come to the house and it would be applied to repair if I decided to have appliance repaired. I said fine and told her that I needed refrigerator and dishwasher both looked at. I did not find out until repairman gave me the invoice that it is $85, but it is an additional $35 for each additional appliance. So my bill was $135 rather than $85 + tax. I was surprised at the difference which he explained to me. However, that should have been explained to me on the phone by Hannah, since I said I needed my refrigerator and dishwasher both looked at. Full disclosure is very important when money is exchanging hands.